# SmartMove
> The Most Powerful Taxi Dispatch System

Canonical page: https://marketplace.redroute.com/partners/smartmove
Marketplace: RedRoute
Last updated: 2026-02-16
Logo: https://assets.partnerfleet.app/cmfy91r6pglyx65dkusr2eqfdcnk

## At a glance
- Categories: [Dispatch](https://marketplace.redroute.com/t/categories/dispatch)
- Filters: Technology Partners, Transportation Partners

## Call to actions
- [Get Started](https://www.smartmovetaxis.com/contact-us/)

## About
SmartMove Systems is a global leader in booking and dispatch systems, serving Taxi Networks, Non-Emergency Medical transportation (NEMT) Operators, Fleets, Ride Share Operators, Paratransit, Livery and shuttle service providers with lower-cost & scalable booking, dispatch and integrated call-centre solutions.SmartMove has been supporting the taxi industry for over 17 years and we value providing a high-quality customisable approach to our customers and we ensure that we are always there supporting you with our experienced 24/7 support team.

## Features
- **Integrated Call Centre Operations** — Flexible call taking optionsEquitable and fair bookings and vehicle dispatch according to your fleet rules or best practicePhone system and interactive voice response (IVR) integration to route calls for efficiency and cost reductionDriver duress and alarm features to support call-centre or fleet monitoring and responseIntegration with third party booking channel partners24/7 support for your team
- **Ready to use with customizable Features** — Built on a secure cloud-based platformReal-time mapping and data to track and manage vehiclesIntegrated navigation to guide drivers to the correct locationRegulatory compliance with fatigue management and license enforcementAPI access to facilitate integration with other software and booking sourcesSophisticated rule capability & customization, for managing complex booking scenariosPre-shift checklists to facilitate driver compliance with fleet guidelines or other requirementsAgile and feature rich software that can be adjusted to how your fleet needs to operate
- **End-user Customer Features** — Branded advanced booking app and web booking options for passengersSeamless payment functions enabling customers to register their payment cards for a streamlined payment experiencePassenger communications, including on approach updates and sharable tracking linksDriver to passenger calling without revealing phone numbersPowerful account portal for your valuable corporate or public sector customers
- **Comprehensive Reporting and Record Keeping** — Access your own data anywhere, any timeEliminate paper-based record keeping, and support your drivers with intuitive digital data entry and promptsEasily generate and send account invoices efficiently to customersEquip drivers and owners to easily retrieve their own end of shift reports or invoicesCreate and save custom reports for front line staff or Management use